NRPS Podcast

217- Public Relations: Smart Luxury

Hello PR friends,

I love exploring trends in various consumer sectors, and lately, my attention has been drawn to “Smart Luxury.”

Have you heard of this trend?

What is Smart Luxury?

Luxury has always been synonymous with exception, exclusivity, and refinement. But in recent years, the sector has undergone a significant transformation. “Smart Luxury” is part of this evolution, where prestige meets innovation.

But what exactly is “Smart Luxury”?

In simple terms, it’s the integration of new technologies into the luxury world to create personalized, sustainable, and accessible products, services, and experiences.

We’re no longer just talking about unreachable material goods but about “smart” luxury designed to meet the needs of modern consumers.

Luxury and Technology

Technology plays a central role. Whether through artificial intelligence, augmented reality, or connected objects, luxury is reinventing itself to offer a more personalized, immersive, and engaging experience.

But “Smart Luxury” isn’t limited to technology. It also emphasizes more eco-responsible practices and a more inclusive luxury model.

Luxury and Innovation

Let’s start with technological innovation. Luxury brands are at the forefront of adopting emerging technologies. Take augmented reality, for example. Today, some major fashion houses allow customers to virtually try on clothes or accessories without leaving home. Artificial intelligence, on the other hand, personalizes online shopping experiences by offering tailored recommendations based on each customer’s preferences.

Connected objects also play a role in this dynamic. From luxury watches (think Apple Watches) to intelligent accessories, these products are no longer static objects but interconnected tools that enhance the user experience.

Innovation goes even further with the use of blockchain to guarantee the authenticity and traceability of products. This technology secures transactions while reassuring consumers about the origin and quality of the items they purchase.

Sustainability, a Pillar of Smart Luxury

Traditional luxury has often been criticized for its environmental impact. But with Smart Luxury, we’re witnessing a true awakening. Today’s consumers are increasingly concerned with the ethics and sustainability of their products, and luxury brands have noted them.

They are now adopting more environmentally friendly production practices, using recycled materials, reducing their carbon footprints, and committing to sustainable initiatives. For instance, some fashion houses are launching “eco-responsible” collections, where each piece is designed with sustainable raw materials.

Sustainability also involves reflecting on products’ life cycles. With the growing popularity of second-hand items and luxury product rentals, the sector is opening up to a more circular model, allowing products to have longer lifespans and reducing overconsumption.

Accessibility vs. Exclusivity

Finally, one of the most exciting aspects of Smart Luxury is accessibility. Thanks to digitalization, luxury is becoming more inclusive. Today, thanks to online platforms and mobile apps, it’s easier than ever to connect with major brands, discover their collections, and even purchase rare products, no matter where you are in the world.

But this accessibility doesn’t mean luxury loses its exclusivity. On the contrary, brands use technology to offer even more personalized experiences. Whether in-store, where sales associates are equipped with technological tools to understand clients’ needs better, or online, with interfaces that tailor offerings to individual preferences.

Smart Luxury is redefining what luxury means in the 21st century. It’s no longer just about owning rare and precious objects but about experiencing something unique, personalized, and sustainable.

By integrating new technologies while adopting an ethical approach, luxury brands are reinventing themselves to meet the expectations of modern consumers while preserving their exclusivity DNA.

So, what do you think of Smart Luxury?

Is it the future of luxury or just a passing trend?

Let me know if this topic resonates with you and if you’d like to learn more:

[email protected]

I’m here to help.

Nata

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THE BEST OF BOTH WORLDS

PUBLIC RELATIONS AGENCY

specializing in luxury, lifestyle,
tourism, beauty, fashion and food.

PUBLIC RELATIONS AGENCY

specializing in luxury, lifestyle, tourism,
beauty, fashion and food.
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THE BEST OF BOTH WORLDS

David, the Millennial who has extensive
experience in Digital Marketing and Social
Media, and Natalie from Generation X,
who has seen it all, create Public
Relations or Social Media campaigns for
brands that choose to launch in the US or Canadian markets, or wish to make
themselves known internationally.

David, the Millennial who has
extensive experience in Digital
Marketing and Social Media, and
Natalie from Generation X, who has
seen it all, create Public Relations or
Social Media campaigns for brands that choose to launch in the US or Canadian markets, or wish to make
themselves known internationally.

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WHO WE ARE

Established in Miami, Toronto and Montreal,
NATA PR has been shining the light on quality
brands in United States and Canada since
2000—in English, French and Spanish.
NATA PR fosters authentic and profound
bonds between brands and their consumers.

The agency’s know-how in network
development, public relations, social media,
and the creation of messages to reach and
touch consumers is rooted in its credo:
“We influence the real influencers.”

WHO WE ARE

Established in Miami, Toronto and
Montreal, NATA PR has been
shining the light on quality brands
in United States and Canada since
2000—in English, French and
Spanish.

NATA PR fosters authentic and
profound bonds between brands
and their consumers.

The agency’s know-how in network
development, public relations,
social media, and the creation of
messages to reach and touch
consumers is rooted in its credo:
“We influence the real influencers.”
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cultural manifesto

We have two kinds of clients – paying clients and the media/influencers – and we make sure we serve them both at the highest level. We know how to balance these two types of clients to create success and reach our goals. We love building relationships with both, and we treat all our clients with the utmost respect.

We value efficient teamwork and are not afraid to help any team member to perform at their best. We love working with and learning about our clients. We move fast. We are so good that our clients consider us as their very own communications department.

Everything we do contributes to our mission statement of Being the best international PR company for high-end and luxury brands.

We love the active and interactive side of our work and try to spend less time in meetings. We are not afraid to try new things and we are honest with our colleagues and clients.

We are committed to our personal growth. We manage our minds with a unique Model and are responsible for our thoughts, feelings, actions and results.

We love to dress up and shine and proudly use our clients’ products. We become real influencers for every client and inject joy into everything we do.

our clients, our best assets

Van Cleef & Arpels
Roche Bobois
Polestar
Caudalie
ETIKET
Strøm Spa Nordique
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